Privacy Policy
We treat your information the way we treat our tea — carefully, transparently, and never carelessly shared.
1. What we collect
When you make a reservation or send a message, we collect your name, email, phone number (if provided), and the details you choose to share. Our website may also collect basic, anonymized analytics such as pages visited and approximate region.
2. How we use it
We use your information solely to respond to your message, confirm reservations, send occasional service updates, and improve the experience of the site. We do not sell or rent your data — ever.
3. Cookies
The site uses minimal functional cookies for navigation and a single anonymous analytics cookie. You can refuse cookies in your browser settings without losing access to the site.
4. Third parties
We use a small number of trusted services for email delivery, analytics, and reservations management. Each is bound by their own privacy commitments. We share only what is strictly necessary.
5. Your rights
You may request access to, correction of, or deletion of your personal data at any time by writing to [email protected].
6. Data retention
We retain reservation records for up to 24 months for accounting and service-history purposes. Newsletter subscribers may unsubscribe at any time, and we will remove your details within 14 days.
7. Updates
This policy may be updated occasionally. The date at the top of the page reflects the most recent revision.